Personal Legal Insurance

Based on the results of research and the growing need of South Africans to be legally empowered. This product provides individuals with an accessible and affordable legal alternative where none had previously existed.

Benefits To Policyholders

Advice
24 hour legal telephonic advice service, a direct legal consultation service, standard legal contracts service

Mediation
Occurs when the legal advice given could not resolve the issue at hand. A paralegal team will assist with the necessary phone calls, drafting of letters, e-mails, faxes and possibly sms’s and reviewing of legal documentation; and will intervene to resolve the dispute as quickly as possible

Representation (litigation expenses)
This occurs when the matter could not be resolved by the advice and mediation process and you now need to appear in court. Paralegals will ensure that your case is referred to an expert legal practitioner in your area that specialises in that particular area of the law

Cover Provided

Tailor-made wording
Rental disputes
Insurance related problems eg: non-payment of claims
Consumer related problems
Motor Vehicle problems eg: guarantees or sub-standard repairs
Homeowner problems eg: defective building work
Job related problems eg: unfair dismissal
Protection for Dependants

Protection that covers you, your spouse (including life partner) and dependent children (under 21, unmarried and unemployed) permanently resident with the main member

Immediate cover after payment of your premium
Access to professionals

Access to a number of professionals with many years of practical experience such as admitted attorneys, call centre operators, IT, recoveries experts and marketers

This is only a guide. The full terms and conditions are contained in the policy wording.

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