Claims Process

Claiming on any one of the GENRIC Products can be done in only 3 simple steps.

01

If you are insured with GENRIC Direct, kindly contact us on 086 144 4462.
Have your identity number or policy number.

02

After receipt of all the requested documentation, the claim will be validated.

03

You will then be notified of the outcome of the claim by the claims consultant that has been assisting you.

Let’s get in touch!

If you are insured through our UMA Partners

Empire Fleet
info@empirefleet.co.za
(+27) 86 105 5505
Auto F & I
info@auto-sure.net
(+27) 86 133 3118
Automotive VAP Solutions
info@avssolutions.co.za
(+27) 86 999 0723